Some extreme issues may be resolved by reinstalling DocuGen on your monday.com account. You do not need to reinstall DocuGen unless requested to do so by DocuGen Support agents.
Reinstallation Instructions:
- You need to be a monday.com account administrator in order to proceed. Share the link for this page with your account administrator.
- Go to any of your DocuGen views. You will see a message that DocuGen "needs to be reinstalled".
- Click on the "Reinstall App" button and approve the authorizations on the next screen.
That's it!
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