Whitelisting the DocuGen app

(If you are looking to whitelist emails that DocuGen sends, please refer to this article.)

Some companies have strict security requirements that restrict Internet traffic to their network. If you're unable to access DocuGen because of such security requirements, you may be able to fix this by whitelisting DocuGen's URLs:

• app-14.production.docugen.io
• api-14.production.docugen.io
• live.docugen.io
• docugen.zendesk.com
• api.docugen.io
• app.docugen.io
• app.production.docugen.io
• api.docugen.io
• api.production.docugen.io

Unfortunately we are unable to provide specific IPs because DocuGen's IPs are managed by Amazon Web Services and may change over time.