Getting the job ID for troubleshooting purposes

Our support team may request that you provide a job ID to help us analyze bugs. To get the job ID for your document, simple add <<job_id>> at the beginning of the default document name. Here is how:

1. Go to your DocuGen board or item view
2. If you're using a DocuGen item view, go to Settings > Template > Name your documents. Insert <<job_id>> a the beginning of the name. Example:
   
3. If you're using a DocuGen board view, go to Setup > Document design > Name your generated documents. Insert <<job_id>> at the beginning of the name. Example: 
   
4. Generate a document as you normally would and share it with our support team. The document you generate should contain the error or bug that you reported to our support team.
5. Once you've sent the document to our support team, you can remove <<job_id>> from the default document name in DocuGen settings