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  1. DocuGen help center
  2. FAQs

FAQs

Got questions? We have answers

Troubleshooting

  • Having trouble uploading or downloading a template
  • Troubleshoot narrow columns in subitem table placeholders
  • DocuGen is unable to upload documents to your board
  • Troubleshooting Guide
  • Workaround for blank date and number columns when used in formulas
  • Issue with monday workdocs
See all 14 articles

Security and privacy

  • Where are my documents stored?
  • How does DocuGen secure the API key and connection with monday.com?
  • What information does DocuGen read from my boards?
  • Does DocuGen have a privacy policy? 
  • Does DocuGen offer an on-premise option?
  • Where is DocuGen hosted?
See all 14 articles

DocuGen

  • 💥 Can I rename board columns after uploading a template to DocuGen? (Yes!)
  • What is DocuGen's legal status? Is DocuGen is company?
  • Fonts
  • What are premium ⭐ features?
  • What counts as a ‘document’?
  • Does DocuGen support Google Slides, Google Sheets, Microsoft PowerPoint, or Microsoft Excel?
See all 19 articles
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